ScreenCoach Support

Some parents pass down their previous iPad or iPhone to a child to use without setting up a new Apple ID on the device. While this may seem ok, you can not...

You may have some modes that you may want to turn on and off for different reasons, e.g.,  School holidays  Turn on at the start of school holidays &a...

Each device that has ScreenCoach installed on it will have a device record in the ScreenCoach system. Each device has its own preferences, which allo...

Note: The ScreenCoach app needs to be open all the time on children's devices to be able to track the time used, etc. When the child's app is runnin...

Note- *The ScreenCoach apps need to be open all the time to be able to track the time used etc. When the app is running and it's online you will not rec...

Kids may be able to delete or uninstall ScreenCoach from their iOS devices in a few scenarios: If the child is not a part of your Apple Family If the chi...

To prevent kids from deleting or uninstalling ScreenCoach on iOS (iPhone/iPad): Refer to this FAQ.  To prevent kids from deleting or uninstalling Screen...

If a device is offline or the ScreenCoach app is not running, you will see messages like this to let you know. If it is not convenient for you to check ...

Settings and restrictions on ScreenTime will conflict with ScreenCoach and will not let the app work properly.  So here are the steps to turn ScreenT...

For iPhones and iPads to run correctly(ie to be "healthy"), there are two key things that need to be enabled Location tracking Services for the ...