FAQ

How to download apps and content that your Apple family members have purchased
Some parents pass down their previous iPad or iPhone to a child to use without setting up a new Apple ID on the device. While this may seem ok, you can not...
Sun, 6 Aug, 2023 at 3:24 AM
How to enable / disable a mode
You may have some modes that you may want to turn on and off for different reasons, eg  School holidays  Turn on oat the start of school holidays &...
Fri, 17 Nov, 2023 at 8:30 PM
How to manage Notifications on mobile
Note- *The ScreenCoach apps need to be open all the time on children's devices to be able to track the time used etc. When the Child's app is runnin...
Fri, 15 Mar, 2024 at 3:41 PM
How to manage Notifications via the web app.
Note- *The ScreenCoach apps need to be open all the time to be able to track the time used etc. When the app is running and it's online you will not rec...
Fri, 10 Mar, 2023 at 9:04 PM
How to turn off ScreenTime on iOS? (ScreenTime conflicts)
Settings and restrictions on ScreenTime will conflict with ScreenCoach and will not let the app work properly.  So here are the steps to turn ScreenT...
Sat, 29 Jun, 2024 at 9:22 PM
How to turn on Usage Data Access : Android
In order to turn on "Usage Data Access" in your device, follow the below steps:- - Open "Settings"  - Under "Usage Data Access...
Sat, 5 Aug, 2023 at 6:13 PM
iPhone/ iPad trouble shooting
For iPhones and iPads to run correctly(ie to be "healthy"), there are two key things that need to be enabled Location tracking Services for the ...
Tue, 30 Apr, 2024 at 2:28 PM
iPhone/iPad App settings
ScreenCoach blocks children from using apps on iPhone/iPad devices when not allowed to be used, when it has settings and permissions enabled. To see dem...
Wed, 27 Mar, 2024 at 3:48 PM
Managing kids during at school and during school terms & holidays.
These days many kids use their devices for schoolwork and for play (hopefully only playing at home!) If this is the case then this article helps you set ...
Sun, 25 Jun, 2023 at 1:14 PM
Mobile App Settings - On kids' devices
If you want to manage kids' devices you need to enable some extra settings on the Devices on the operating system. It is the same area for iPhones, ...
Tue, 30 Apr, 2024 at 1:49 PM