FAQ

Troubleshooting Location Services for ScreenCoach App (iPhone/iPad)
The ScreenCoach app relies on your device's location services to function properly.  If you're having trouble turning it on, follow these steps: ...
Sat, 8 Jun, 2024 at 5:08 PM
Troubleshooting location services on iPhone and iPads
TROUBLESHOOTING TIPS ScreenCoach uses built in iOS location services, however it is possible that some setting on your device may be getting in the w...
Wed, 9 Aug, 2023 at 8:17 PM
User's and Mode's maximum time limits.
We have recently added a user’s maximum time, which is the total maximum time allowed across all modes. In other words, ScreenCoach now has both options...
Fri, 3 Jan, 2025 at 9:23 PM
Using ScreenCoach with Mobile Device Management (MDM)
If your child's device is managed by their school or organisation's MDM, certain permissions and restrictions may apply. Here's a guide to he...
Mon, 6 Jan, 2025 at 7:56 PM
What Devices does ScreenCoach Manage?
ScreenCoach Desktop & Mobile Apps can be installed on most semi-recent Apple iPhones & iPads (iOs), Android Smart Phones & Tablets, Laptops and ...
Sun, 6 Aug, 2023 at 4:09 AM
What happens if ScreenCoach is not running on kid's iPhone/iPad?
If ScreenCoach is not running in the background, then when it stops running, the child will get 2 more minutes of app usage before all of the apps are block...
Tue, 7 Jan, 2025 at 5:48 PM
What if my child has plenty of time left but I want them to get off?
You can temporarily block a child user if they still have available time, but you wish them to get off of their screens. To do so, follow these steps on...
Mon, 6 Jan, 2025 at 8:14 PM
What if my child is in the middle of an online game and ScreenCoach blocks them?
If their time runs out, ScreenCoach will block them and not allow them to do anything else.  Kids will get a warning before the time runs out completely...
Mon, 6 Jan, 2025 at 8:37 PM
What if my kids quit or try to bypass ScreenCoach ?
ScreenCoach is a Parenting Aid, the following items below will help you determine if the kids are not “playing fair” If you have app blocking enabled, an...
Sat, 25 Feb, 2023 at 1:57 PM
What if my kids won’t co-operate or refuse to use it?
We have created a document to help you to introduce ScreenCoach into your family.  https://docs.google.com/document/d/1cVlV39MRIjATvrtvDpxTcXgpsH6NIRyu6w...
Fri, 30 Dec, 2022 at 5:34 PM