FAQ

iPhone/ iPad trouble shooting
For iPhones and iPads to run correctly(ie to be "healthy"), there are two key things that need to be enabled Location tracking Services for the ...
Tue, 30 Apr, 2024 at 2:28 PM
iPhone/iPad App settings
ScreenCoach blocks children from using apps on iPhone/iPad devices when not allowed to be used, when it has settings and permissions enabled. The Scr...
Wed, 18 Dec, 2024 at 7:19 PM
Managing kids during at school and during school terms & holidays.
These days many kids use their devices for schoolwork and for play (hopefully only playing at home!) If this is the case then this article helps you set ...
Sun, 25 Jun, 2023 at 1:14 PM
Mode App Blocking : Advanced Feature
App blocking for modes is a new feature. Apps are blocked in to two steps Add apps into App Categories Add the app categories to the mode You can...
Thu, 16 Nov, 2023 at 4:45 PM
Offline devices and how to fix them.
Offline Devices You will receive notifications or emails if a device is offline (you can edit this setting). In the image above below, the "Pixel ...
Tue, 10 Dec, 2024 at 11:11 PM
QR Code/Pairing code to Link New devices to ScreenCoach Account
To Quickly Link new devices to the family we provide two options: Pairing code QR code This is done in two parts Get QR Code/ Pairing code ON CHILD D...
Wed, 9 Aug, 2023 at 7:45 PM
ScreenCoach Learning Tasks for Parents/Account Managers (Detailed Version)
As a new ScreenCoach account manager, navigating the app may seem like facing a new level in your child's favourite game. We get it! That's why t...
Thu, 21 Dec, 2023 at 8:59 PM
Setting up an Apple Family
You can enable app blocking on Apple iPhones and iPads from within the ScreenCoach app settings on the device that needs to be managed. If the device being...
Sat, 18 May, 2024 at 8:12 PM
Setting up App Blocking with ScreenCoach on iOS - The Complete Guide
Before downloading SC. First step is to make sure the child device is logged in with a child Apple ID. NOTE that some parents give their old iPads to their ...
Thu, 18 Jul, 2024 at 2:24 PM
Setting up Passcode on iPhones & iPads
1. Go to Settings on your iPhone/iPad 2. Scroll down and Tap on “Face ID & PassCode” 3. Scroll down and look for “Turn PassCode on” - Tap o...
Fri, 22 Nov, 2024 at 12:09 PM