FAQ

Can ScreenCoach Reward Specific App Use, Like Educational Apps?
ScreenCoach can encourage your child to use specific apps, including educational apps, with some limitations.  Here's a breakdown of current features ...
Thu, 20 Jun, 2024 at 6:03 PM
Cleaning up the Devices list & investigating if all is OK
The device list in ScreenCoach is a list of records for each device the screen coaches ever been installed on You can get to the device list on your mob...
Tue, 26 Mar, 2024 at 9:17 PM
Device Preferences - how to manage devices
Each device that has ScreenCoach installed on it will have a device record in the ScreenCoach System. Each device has its own preferences which allow...
Tue, 14 Nov, 2023 at 8:36 PM
Enabling location services on iPhones and iPads
ScreenCoach needs to run all the time to be able to track and manage the time of devices. On iPhones & iPads, this is done by tracking the device...
Thu, 20 Jun, 2024 at 7:05 PM
How can my kids earn more screen time?
Once the child’s screen time is up, they need to complete an activity set by their parents or themselves. otherwise, wait until tomorrow to use their base t...
Sat, 5 Aug, 2023 at 5:51 PM
How do gems and tokens work?
Each activity has a set amount of rewards that you can alter at any time.  When a child completes an activity and has the activity approved by a parent,...
Sat, 5 Aug, 2023 at 3:58 PM
How do I decide how many Gems and Tokens to give per activity?
We have made our own suggestions as to how many Gems and Tokens are awarded per activity. However, you can customize these depending on your needs. If you w...
Fri, 30 Dec, 2022 at 5:53 PM
How do I install ScreenCoach?
ScreenCoach has software and an optional hardware component. After you’ve created your account, you install the App onto all the devices your kids use (and ...
Fri, 30 Dec, 2022 at 5:52 PM
How do I stop kids getting into a parent account
If kids know your PIN, they can use their devices any time (for free) or they can edit settings. So please set a hard PIN ! Note if they try to guess ...
Sat, 5 Aug, 2023 at 5:52 PM
How do you manage shared mobile devices when the screen locks in 2 mins of idle time ?
By default, when a user is logged into a device and walks away, and comes back to it when the screen wakes up it will assume the same user is using the same...
Sat, 5 Aug, 2023 at 6:16 PM