FAQ

What if we’re watching a family movie or both my kids are watching tv or playing on the XBox together?
You can choose how you handle this. For a family movie, many parents are happy to give that time for the child outside of their allocated time for the day. ...
Sun, 6 Aug, 2023 at 3:59 AM
Who decides which activities my child will do?
ScreenCoach comes with some suggested activities and rewards (tokens) for your child when you first install it. These activities can be removed, amended or ...
Fri, 30 Dec, 2022 at 5:33 PM
Why Are Some Apps Not Blocked by ScreenCoach on iPhone/iPad?
This FAQ addresses why certain apps on your iPhone might bypass ScreenCoach restrictions.  There can be three main reasons: 1. Apps in the "Always A...
Sat, 6 Jul, 2024 at 1:39 PM
Why has location iPhone/iPad locations services turned off ?
For ScreenCoach to work properly, location services must be set to  Always Allow.  However, Apple shows this message to the user every once a week or two b...
Sat, 5 Aug, 2023 at 4:46 PM
Why is the mobile app not tracking time used: ScreenCoach needs fixing: "Android"
The ScreenCoach apps need to be open all the time to be able to track the time used etc. When the app is running and it's online you will not receive an...
Thu, 16 Nov, 2023 at 2:58 PM
Windows laptop & desktop app settings
ScreenCoach blocks the child from using apps on mobile/tablet devices when not allowed to be used when it has setting and permissions enabled. The Scree...
Wed, 27 Mar, 2024 at 3:47 PM