ScreenCoach blocks children from using apps on iPhone/iPad devices when not allowed to be used, when it has settings and permissions enabled.
The ScreenCoach app needs to be running all the time (in the background) to be able to manage the child's device.
Steps to manage your child's app settings
1. Click on the kid's profile.
2. Click on the settings cog icon in the top right-hand corner.
3. Enter the ScreenCoach parent PIN (if set; it is recommended). Learn more on how to create a ScreenCoach Parent PIN here.
4. Press "FIX IT" to fix the issue by following the steps it shows and enable Screencoach for each feature. Green tick mark shows that the permissions are enabled.
5. Press back until you return to the dashboard before returning the device to your kid so that they do not play with the permissions.
Hover over the '?' against each category of permissions to learn more about them.
Note for "Family Control" permission:
If you already have an Apple family setup, then it will be a single click to enable the family controls that are needed for app blocking. And if the child's device is part of an Apple family, it will be rock solid, and kids CAN'T bypass it.
If you don't have an Apple Family set up, it is strongly recommended that you set up an Apple Family (so long as you have an Apple device that can be the parent user).
See this FAQ on how to set up Apple Family.
If you get any errors enabling this, this will either be because
- This child is not part of your Apple family.
- You have another app using Apple's ScreenTime API.
- You have an MDM or other device management software installed.
Plan B is using Individual ScreenTime controls if Family ScreenTime controls cannot be enabled. However, please note this might not be as robust and secure as the latter one.
Watch a YouTube video to know more: click here.
If you face difficulty at any step, email us at [email protected]
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