Public FAQs

Information for people before becomming users

How does ScreenCoach work?
ScreenCoach tracks each child's time across multiple devices so that when your child’s time is up, they are blocked and can’t access any of their device...
Tue, 28 Nov, 2023 at 10:05 PM
13 Key features Screencoach has over other solutions
Before ScreenCoach was created, the inventor and co-founder purchased the leading solutions on the market. He found that they all had shortcomings making no...
Sun, 24 Nov, 2024 at 12:28 PM
Which devices does ScreenCoach manage?
The ScreenCoach Apps can be installed on iPhones, iPads, Android phones and tablets, Macs and PC computers. The ScreenCoach hardware box is an optional addi...
Thu, 4 May, 2023 at 3:23 PM
How long does it take to set up ScreenCoach?
There are three stages to the set-up process. The first is setting up your ScreenCoach account and adding family members. Then you need to add some activit...
Thu, 4 May, 2023 at 3:25 PM
What kind of support do you offer?
We offer FAQ’s and video tutorials which guide you through each of the many ScreenCoach features.  Live chat support is available in the App (talk to a real...
Thu, 4 May, 2023 at 3:26 PM
What if my kids try to quit the App or delete it or try to bypass it?
Rest assured, we have tamper-proofing! If the ScreenCoach app is not running, their apps will be blocked. Only parents can delete the ScreenCoach App. ...
Sun, 25 Aug, 2024 at 8:04 PM
Can I make temporary changes on the Fly?
While you can set up routines and rules in ScreenCoach, you also have the flexibility to make quick changes to help you handle unexpected plans. You ...
Wed, 18 Dec, 2024 at 8:17 PM
What if I sign up but I find it doesn't work for my family?
ScreenCoach was designed by a parent with many years of experience building software solutions, who has used it his own family and has fine tuned it based o...
Sun, 25 Aug, 2024 at 8:02 PM
Will ScreenCoach work on school devices?
We have created ScreenCoach with school work in mind. If your child has a locked-down school owned device, you may not be able to install ScreenCoach.  ...
Wed, 9 Aug, 2023 at 3:59 PM
ScreenCoach Box Information
The ScreenCoach hardware box is an optional additional purchase that will manage a supported TV and anything connected to it - such as a Gaming Console (eg...
Sun, 24 Nov, 2024 at 12:31 PM