If you want to manage kids' devices you need to enable some extra settings on the Devices on the operating system.


It is the same area for iPhones, iPads, and Android phones & tablets.



1) On ScreenCoach on your kid's device. Open the Top Left Hamburger menu 

2) Select the "App Settings"

If you are logged in as a child it will let you know; you can use the same menu to switch user to a parent user then try again



3) Enable all the options on this screen

Android Phone/Tablet settings below
iPhone/iPad settings below
 
All permissions need to be turned on for Child devices (Android)




All permissions above need to be turned on for Child devices (iOS). iOS 16 and above may need additional permissions. 
Location permission MUST be set to ALWAYS ALLOW to manage time




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