PINs are needed to protect users from accessing someone else's account.
Parents NEED to add a PIN.
If you only have one child, you don't need to use a PIN for them, or if you have honest kids!!! Then you can try going without them also :-)
On mobile: From the main screen
Click on the settings cog next to the child's name
it may be a "..." menu on some devices (three dot menu).
This takes you to the users' settings
In the details tab, scroll down to the ‘PIN’ field
Enter a 4-digit number
Click outside the field
The PIN is set
If the kids forget their PIN, use these steps above to set it to something new.
This feature is ideal when there are devices child share, for example, an iPad or TV access, should you have the ScreenCoach box.
Be sure to check out other options in this area of ScreenCoach, including
Time allowance
System Configurations (set the token and gem value to anything you want in case of an error or punishment!)
User’s Notifications preferences